Airports around the Globe
Newcastle Airport
General information
Adress: Newcastle Airport, Woolsington, Newcastle-Upon-Tyne, UK
Location: The airport is located 10km (6 miles) from Newcastle
Website: www.newcastleairport.com
E-mail: callctr@newcastleairport.com
Telephone: (0)870 122 1488
Country Code: 44
Time Zone: GMT (GMT+ 1 from the last Sunday in March to the last Sunday in October)
Number of Terminals: 1
Transfer between Terminals: -
Help desk
The information desk is located next to the newsagents on the ground floor of the terminal and is open 24 hours (tel: (0)870 122 1488).
Airport facilities
Money and communications: A bank, bureaux de change and ATMs are available. Eating and drinking: A food court on the first floor offers a range of restaurants and snack bars; there is a coffee shop and pub nearby. Shopping: Shops include a tax- and duty-free shop, a pharmacy and bookstores/newsagents. Duty-free goods can be pre-ordered online via the airport's website. Luggage: 24-hour left luggage and lost property are available (tel: (0)191 286 0966), as well as a free porter service. Other facilities: These include baby care facilities, play areas, an entertainment area with children's rides and video games, a travel agent and a 24-hour chaplaincy.
Disabled facilities
Disabled toilets, lifts and reserved car parking spaces are all provided. There are wheelchairs and specialist vehicles within the terminal for access to the aircraft. A TDD phone for hearing-impaired passengers is available on the main concourse opposite the information desk. There is an induction coupler on payphones, and a Minicom telephone at the information desk (tel: (0)191 214 3333). An induction loop system is in operation in various parts of the terminal building. Passenger service assistants are available on request and a number of airport staff are trained in the use of sign language. Those requiring assistance should contact the airport in advance (tel: (0)191 286 0966).
Conference facilities
The Business Centre is equipped with telephones, fax machines, Internet access and a small meeting area. The Cheviot Executive Lounge is available for all passengers, with credit-card telephone, fax and Internet facilities available. There is also a British Airways Lounge equipped with a business centre area. For conference facilities, contact the Britannia Newcastle Airport Hotel (tel: (0)191 401 9988) or the Newcastle Airport Travel Inn (tel: (0)1661 825 040 or (0)8701 977 190).
Car rental
Companies represented at the airport are Avis, Europcar, Hertz and National, with desks opposite Domestic Arrivals in the terminal building.
Car parking
Both long- and short-term parking are provided, with a 24-hour courtesy shuttle bus operating between the long-term car park and the terminal. A direct pre-booking service is available enabling passengers to save money on parking costs (tel: (0)191 214 4026). Online booking via the airport's website is also available.
Driving directions
The A1 connects with the A696, which leads directly to the airport.
Public transport and taxis
Rail: Underground: The city underground Metro system connects the airport directly with 45 other Metro stations. For more information on Metro services, contact the operator Nexus (tel: (0)191 203 3333) or Traveline (tel: (0)870 608 2608). Road: Taxi: The Airport Taxi Association (tel: (0)191 214 4309) runs a service from a desk within the terminal building. Chauffeured executive cars, MPVs and luxury coaches are offered by Parkers Execulink (tel: (0)191 214 4412; website: www.parkersexeculink.com). Bus: Buses nos.76, 76A, 77, 77A, 78, 78E, 79 and 79A run between Eldon Square Bus Concourse in the city centre and the airport. For more information, contact Traveline (tel: (0)870 608 2608).
Airport hotels
The Britannia Newcastle Airport Hotel (tel: (0)191 401 9988) is within walking distance of the terminal, and a free 24-hour shuttle bus operates between the terminal and the hotel. The Newcastle Airport Travel Inn (tel: (0)1661 825 040 or (0)870 197 7190) is also within walking distance of the airport. The Millers Premier Lodge (tel: (0)191 286 9254) is 500m (547 yards) from the terminal. Passengers can reach the hotel by taking the Metro to Callerton Parkway station or by taxi. A hotel booking service is available through the information desk, which is located on the ground floor of the terminal building.
